Join Our Crew
Meet Olivia, McDonald's Virtual Recruiting Assistant.
Olivia can help you search for a job and answer questions along the way. Once you’ve found a position, Olivia will walk you through the application process too! It takes just a few minutes and if qualified, some restaurants can also schedule your interview at the same time.
Our jobs work for you, and that’s our people promise.
At Maccas®, we attract people who love to create and serve seriously great food, possess an infectious attitude, provide world-class customer service, and most importantly, like to have fun while they’re working! Whether it is building skills for life or giving you flexibility to fit in with your lifestyle, we create jobs that work for you.
Maccas® is always looking for motivated, passionate people who prioritize health and safety as much as we do, so apply now to join the Macca’s family and an organisation formally recognised as an Employer of Choice four years running.
Working at Macca’s
We love nothing more than watching our employees grow. Did you know that a lot of our most successful Managers started their careers as Crew Members? You can do it too, and the best part is you get to earn while you learn! If you've got the appetite to succeed, we’ll give you the opportunity.
Crew provide an exceptional customer experience which includes delivering exceptional quality, service and cleanliness (QSC) to all guests. We understand that everyone should be able to work with their strengths, and at Macca’s®, we like to provide you with the opportunity to earn your money the way you want! So whether you like putting a smile on people’s dial, building delicious burgers, or making a mean macchiato, we have a role that will work for you! Crew are trained and verified to work in the Front Counter, Customer Areas, Kitchen, Drive-Thru or McCafe areas of the restaurant.
If you like working with your hands and looking after all the internal and external areas of the restaurant, the maintenance role is for you. You need to be organised, have a keen eye for cleanliness as you will be responsible for janitorial duties, cleaning restaurant equipment, minor maintenance responsibilities and maintaining the restaurant surrounds.
Crew have the opportunity to develop and progress into the Crew Coach position. The Crew Coach provides guidance and direction to fellow Crew and utilises all policies and procedures to provide the best quality coaching, to ensure outstanding delivery of QSC, under the supervision of the Shift Manager.
The first step in the McDonald’s management journey is to become a Shift Manager. Shift Managers are operations experts and run shifts delivering outstanding QSC at all times. Shift Managers supervise employees to ensure restaurant operations and procedures are adhered to and ensure the delivery of an exceptional and memorable Macca’s® experience.
In addition to delivering outstanding QSC every shift, Department Managers and Assistant Restaurant Managers have an additional responsibility of leading a team as either a Customer Experience, People Performance or Product Quality Manager.
The Restaurant Manager is the leader of the restaurant, and is responsible for the overall profitability, sales, people development and operations of the restaurant. The Restaurant Manager works closely with their management team to coordinate the functions and systems that are critical to business success.
Working at the golden arches
Wellbeing Program
We promote the ‘5 Ways of Wellbeing’ in our restaurants as we recognize employee safety is a key priority.
Discounts at Major Retailers
Our MyBenefits program gives all employees product discounts from over 1000 retails (like JB HIFI, Woolworths and Myer).
Traineeships
Check out the Traineeship tab for more information on how you can learn and earn.
Performance Reviews
We have a culture of continuous improvement, so feedback is critical and staying in touch with your Manager is key.
Flexible Scheduling
We create opportunities for all employees to work flexibly in a way that is meaningful and fits into your lifestyle.
Rewards and Recognition
We appreciate our people and have a range of rewards to showcase employees.
Discounted Meals
Enjoy 20% off your Macca’s meal.
Learning and Development
You have the opportunity to grow and progress by learning transferable work and life skills.
Your Safety
At McDonald’s the safety and wellbeing of our people, customers and the food and drink we serve is our highest priority.
Each McDonald’s restaurant follows strict cleaning, sanitation and hygiene procedures that meet or exceed the rigorous requirements outlined in the Food Standards Code. We are committed to protecting the safety of our people and customers through our hygiene and cleanliness standards, social distancing practices and convenience of contact-free service and delivery. Additionally, we have implemented a range of communication methods to keep employees up to date with the latest guidance and advice.
You can have confidence that your wellbeing and safety comes first when you join the Macca’s family.
Our People
Our people are our greatest asset and since we opened our first restaurant, we’ve had the privilege of providing a job full of opportunities to more than 1.3 million Australians.
We believe in equipping those who work with us, with technical and soft skills that give them the foundations to forge a career within McDonald’s and beyond.
We create opportunities for all employees to work flexibly in a way that is meaningful and fulfilling for them, whilst recognising and valuing our people in an enjoyable, energising environment.
Our Restaurants
We have over 1020 restaurants in Australia so there are some things that will be different from restaurant to restaurant. Some of our restaurants are owned and operated by local Licensees, whilst others are operated by McDonald’s Australia.