Crew Member

McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we have been an Australian household name for over 50 years. We believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner, working with us means taking pride and having fun along the way, while growing and developing your career in a dynamic and supportive environment.  

 We are looking for enthusiastic crew to join the team at McDonald’s. We have a variety of Casual, Part-Time, and Full-Time positions available including customer service and food preparation roles. As a 24-hour business, we provide flexible scheduling to accommodate your availability. Working days and hours may be subject to change to meet the restaurant's requirements. Join us and become part of the Maccas team! 

 What can you expect on a day-to-day basis 

• Provide exceptional customer service. 
• Maintain a clean work environment. 
• Prepare hot, fresh delicious food. 
• Work within a team to deliver the best quality, fastest experience for our customers. 
• Comply with restaurant safety and security standards for a safe working environment. 
• Serving and assisting our customers. 

 Your keys to success: 

• Well-presented, friendly and organised. 
• Adaptable to a fast-paced environment and multitasking. 
• Attention to detail and accuracy. 
• Able to deliver a high level of customer service. 
• Communicates clearly and effectively. 
• Comfortable engaging with people including customers, suppliers and contractors. 
• Capable of lifting, shifting, and moving items. 
• Resilient and adaptable, bouncing back from challenges with a positive mindset. 
• A great team player 
• Capable of hearing and responding to various alerts and alarms 
• Police Check required if successful (applicants over 18 years only) 
• Valid right to work in Australia is required. 

 The Macca’s Difference 

• Discounted Macca’s (Yum!): Enjoy exclusive discounts on McDonald's delicious offerings. 
• Access to Discounts at 400 Popular Retailers: Explore savings at 400 popular retailers through our MyBenefits program. 
• 24/7 Wellbeing Support: Access our health and safety app for around-the-clock support, including free live-chat sessions with registered professionals such as nurses, psychologists, and emergency responders. 
• Nationally Recognised Qualifications: As a Registered Training Organisation (RTO), we can issue nationally recognised qualifications at different stages of your career. 
• World-Renowned Training: Receive top-notch training that is globally recognised. 
• Flexible Work Hours: Enjoy shifts that fit seamlessly into your life and commitments for a better work-life balance. 
• Diversity and Equal Opportunity: Be part of a diverse workplace that values equality; we are proud to be an equal opportunity employer. 
• Fun and Welcoming Atmosphere: Experience a workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture. 

M&H Ward Group Diversity and Inclusion Positions:

The M&H Ward Group is committed to creating meaningful employment opportunities across our diverse community. With 9 restaurants and over 800 employees, we champion diversity and inclusion through dedicated programs designed to support various employment pathways, including First Nations, Disability, Refugee and Migrant, Next Step Youth Employment Pathway, and Mature-Aged applicants (45+ years of age).

Program Overview: Our employment pathways are specifically tailored to empower individuals from diverse backgrounds with the tools and resources needed to succeed in their employment journey. We offer:

• Informal Interviews: We create a comfortable and relaxed environment for all our applicants, allowing you to showcase your strengths without the pressure of a formal interview.
• Supportive Atmosphere: Applicants are encouraged to bring a friend or support person to the interview for added comfort and encouragement.
• No Resume Required: We value personal connection above formalities. Meeting face-to-face and having a conversation to get to know you better is far more important to us than a resume.
• Locations Close to You: With 9 restaurants across the Toowoomba and Darling Downs Region (including Highfields & Westbrook), we ensure that you can work close to home, making it easier to access your workplace.
• Realistic Expectations: We understand that McDonald’s may not be a long-term career for many of our employees. We strive to provide valuable work experience that helps you achieve your career goals. We encourage our staff to gain at least 12 months of experience with us, using a positive reference from our business to pursue their desired career pathways.

Why Choose Us: At the M&H Ward Group, we believe in the power of diversity and inclusion. We proudly run multi-award-winning employment programs across various pathways:

• First Nations Employment Pathway
• Disability Employment Pathway
• Refugee and Migrant Employment Pathway
• Mature Aged Employment Pathway (for applicants 45+ years of age)
• Next Step Youth Employment Pathway - Designed for Youth that have left school without completing Year 12.

We recognise the unique strengths and talents that each individual brings to the workplace and are committed to providing equal opportunities for all. By participating in any of our employment pathways, you'll gain valuable skills and experience while becoming part of a supportive community dedicated to your success.

Join us and take the first step towards a bright and fulfilling future. Apply now to become part of our team!