Job Description

Company Description:

McDonald’s Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca’s has over 990 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin. 

Working for Macca’s is more than just a job. We’re a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the millions of meals we serve each day. It’s also about the hundreds of communities across Australia where you’ll find our restaurants, and the thousands of people who work in those. It’s about you. Whatever you want to get out of your career - with McDonald’s, you can.

Job Description:

Shift Supervisor

Do you enjoy working in a fast-paced dynamic environment and playing a key role in the development and success of others?

We are currently seeking enthusiastic individuals for the position of a Shift Supervisor in our McDonald's Restaurants.

Those with previous McDonald's or other fast food experience will be viewed favourably but we highly encourage anyone with Management Experience to apply. 

Role Summary

A Shift Supervisor plays a critical role in the delivery of outstanding quality, service and cleanliness in our restaurants every day. In this role, through exceptional people practices you drive a customer-obsessed culture in the restaurant to deliver excellent results. Each day you will lead the shift to ensure that the restaurant operates smoothly and safely whilst engaging with the crew.

Key Tasks and Responsibilities

A successful Shift Supervisor will lead a team to deliver outstanding results during their shift in all areas of the restaurant, including:

  • Customer Service
  • Food Safety
  • Profit 
  • Workplace Health & Safety and Security
  • Cleanliness

In addition, they will demonstrate the following personal competencies:

  • Leadership
  • Self-motivation
  • Flexibility

Essential Criteria

  • Demonstrated experience in working in a fast-paced customer service environment
  • Willing and able to work a range of hours and days in order to meet operational requirements in staffing 24-hour restaurant
  • Previous McDonald's or other fast food experience will be highly advantageous but not essential

We are looking for individuals who are passionate about the Brand and passionate about delivering exceptional customer service. If you enjoy working in a fast paced and dynamic environment where no two days are the same, this may be the role for you. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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