Tamworth - Overnight Shift Manager

Company Description:

McDonald’s Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca’s has over 1000 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin. 

Working for Macca’s is more than just a job. We’re a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the millions of meals we serve each day. It’s also about the hundreds of communities across Australia where you’ll find our restaurants, and the thousands of people who work in those. It’s about you. Whatever you want to get out of your career - with McDonald’s, you can.

Job Description:

We are looking for enthusiastic OVERNIGHT shift manager to join the team at our McDonald’s. We have a variety of FULL TIME & PART TIME positions available including customer service and food preparation roles. The position will offer flexibility in setting your chosen work days and roster pattern. The location of this position would be at one of the 4 Tamworth McDonald's Restaurants. 

We are a 24 hour business which means we can offer flexibility to suit your availabilities. This position falls under the Fast Food Award.

Your keys to success:

• Well-presented, friendly and organised
• Adaptable to a fast paced environment
• Able to deliver a high level of customer service
• A great team player
• Police Check required if successful (applicants over 18 years only)
• Full working rights in Australia is required

Tasks & Responsibilities:

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.

• Supervise employees to ensure that restaurant operations and procedures are adhered to.

• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers.

• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.

• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.

• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.

• Work within a team to deliver the best quality and experience for our customers.

Perks of being a part of our Team:

• Discounted Maccas (Yum!)
• You will receive our world renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse work place and equal opportunity employer
• Our workplace is fun and welcoming

Qualifications:

Previous QSR or fast food management is preferred but not required. Hospitality and retail is preferred. We provide extensive training to all of our shift managers including first aid, fire safety training, people management and personal leadership training.

If you are eager to jump into a role with a market-leading brand and enjoy working in a fast-paced environment, APPLY today!